Shipping Policy

Shipping Policy

Last updated: [Date]

Thank you for shopping with [Store Name]. This policy explains how and when your order will reach you.

Order Processing

All orders are processed within 2 business days of being placed. Business days are Monday through Friday, excluding public holidays. Orders placed on a weekend or holiday begin processing the next business day. You'll receive a confirmation email when your order is placed and another once it has shipped.

Shipping Time

Once your order has been processed, it will be delivered within 2 business days. In total, most orders arrive within 4 business days of being placed.

Shipping Rates

[Free shipping on all orders / Flat rate of $X / Calculated at checkout based on your location.]

Shipping Locations

We currently ship to [United States / list countries]. We do not ship to P.O. boxes [remove if not applicable].

Tracking Your Order

When your order ships, we'll email you a tracking number and a link to follow your package. Tracking information may take up to 24 hours to update after you receive the email.

Delays

Delivery times are estimates and start after your order has been processed. Delays may occasionally occur because of carrier issues, severe weather, holidays, or high order volume. If your order is delayed, we'll notify you and do our best to resolve the issue quickly.

Incorrect Address

Please double-check your shipping address at checkout. We can't guarantee changes after an order has been placed, and we aren't responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, contact us right away.

Lost, Damaged, or Missing Packages

If your package arrives damaged, or if tracking shows it as delivered but you haven't received it, contact us at [email address] within [7] days of the delivery date. Please include your order number and, for damaged items, a photo. We'll work with you and the carrier to send a replacement or issue a refund.

Contact Us

Questions about your order? Email us at [email address]. We reply within [1 business day].